1. Policy Statement and Commitment

• Zero tolerance* for child sexual abuse and exploitation.
• Commitment to uphold children's rights and dignity.
• Alignment with national laws (e.g., POCSO Act in India) and international conventions (e.g., UNCRC).

2. Scope and Applicability

• Applies to all staff, volunteers, contractors, and partners.
• Covers all organizational activities involving children, both direct and indirect.

3. Preventive Measures

• Recruitment screening: Background checks and reference verification.
• Training and awareness: Mandatory child protection training for all personnel.
• Code of conduct: Clear behavioral guidelines around interactions with children.
• Safe programming: Risk assessments for child-related activities.
• Users under the age of 18 are not permitted to create a profile on the app.

4. Reporting Mechanisms

• Multiple, accessible channels for reporting abuse (e.g., hotline, email, in-person).
• Confidentiality and protection for whistleblowers.
• Clear procedures for handling allegations.

5. Response and Investigation

• Immediate safety measures for the child.
• Internal investigation protocols aligned with legal obligations.
• Cooperation with law enforcement and child protection authorities.

6. Monitoring and Evaluation

• Regular audits and reviews of child protection practices.
• Feedback mechanisms involving children and communities.

7. Partnerships and Accountability

• Due diligence on partners and vendors.
• Inclusion of child protection clauses in contracts and MOUs.